Policies

CANCELLATION POLICY

  • Cancellation 48 hours or more prior to lesson start time refund provided in account credit.
  • Cancellation within 48 hours subject to full fee.
  • Cancellation 72 hours or less prior to program or rental date subject to NO REFUND

GRB REFUND POLICY

  • Once signed up for a GRB program (unless canceled by GRB), there are no cash, check, or credit card refunds.  GRB will offer a full in-house credit for personal instruction, future programs, and/or membership at the GRB Academy.
  • NO REFUNDS or DISCOUNTS are allowed if you miss a session and or a lesson. We do not pro-rate sessions.

CANCELLATION

  • The multi-week sessions are limited to amount of time and participants. We do not refund money if you miss or cancel. We do not offer make-up sessions if you have missed any classes.

WAIVER

  • Every participant must fill out a waiver form before entering the facility.

SIGN-IN and PAYMENT

  • Each participant must sign-in at the front desk before entering the facility.
  • All payments must be done in advance of the session.